(25.01.1922 - 08.01.2021)
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“Dear Fran
I just wanted to drop you an email to thank you for all your care and support in the arrangements for my dad, John.
I know that my Mum, Valerie, was most grateful for your support and care, particularly last Friday which was a difficult day for her. Mum said to me that you went over and above in her eyes, making sure she was ok before you would let her leave.
Dad would have highly approved of the day yesterday, and that’s all we could have asked for. It really was the celebration of his life that he would have wanted.
Again, my sincerest thanks and gratitude to you all.”
“Dear David and Hannah,
Just a quick note to say thank you so much for all your help and support over the last month or so.
The funeral was just as it should have been.
Your staff were lovely and the day went without a hitch.”
Dear Cindy,
I just wanted to say thank you for yesterday and please thank all the gentlemen who helped us. Everything ran very smoothly and they were excellent.
I was also very happy with the service booklet and photographs.
“As a family we cannot thank you enough for all your care and support of us on the passing of our mum – Peggy Hart on October 19th and her funeral on October 31st. As we know from the past, you do a wonderful job and all the staff are so caring and compassionate. Carol you are a rock (dare I say Star!) as you guided us through so much and helped keep us on track.
The day went off so smoothly and well. Mum looked good and would have so enjoyed her last ride in the jag! Also she would have been pleased at Alan leading the way, as Dad – Bill thought so highly of him and always spoke of him in glowing terms when he was alive and said he was a great guy to work with.
Thank you, thank you, what more can I say. I just wish you had offices in Canada so when my time comes, I know I would be in such excellent caring hands.”
“I would like to say a huge thank you to both Carina at Alan Greenwood and Sons in Frimley and the Celebrant. When my mother-in-law passed, we had absolutely no idea what we were doing other than needing to contact a funeral directors. After calling, Carina invited us into the Frimley branch for an informal chat and made us feel at ease straight away. She talked us through every step whilst being compassionate, caring and professional during the whole process. It was a difficult time that was made so much easier by the way Carina and Maria handled everything. When the Celebrant contacted us we were unsure of what we wanted for the service, with his knowledge and understanding he helped us to put together a service that was both relaxed, professional and perfectly suited to us. Thank you to the whole team!”
“The family would like to thank you and the whole team at Greenwood’s for your warm and professional service. We were delighted with your attention to detail and the relaxed but respectful manner of the Attendant and Bearers on the day itself. Many of our friends commented on the ‘dignity with lightness of touch’ and said it was one of the best-organised funerals they had attended. It was certainly a very different experience from my father’s funeral twelve years ago, and we shall recommend you wholeheartedly to others.”
“You make an extremely difficult time easier. Dad’s service was very fitting and I was so pleased to see him dressed in his uniform and hold his had one last time, Jess you did a lovely job. Thank you so so much.”
Dear Mr Alan Greenwood, I cannot thank you and your team in Bookham enough, for the excellent service they provided in every respect in the Cremation of my wife.
Your resident Funeral Consultant Mary fully explained all we needed to understand and advised the options available to us.
Her in depth knowledge of all the service providers including, Order of Service, authors and print selection, Celebrant, Hall and refreshments.
So many things which without her I would have been lost.
In the past few days I have received so very many complements and praise for the service you gave.
Do please allow other potential clients to share our experience.
Yours sincerely
Terry Eves-Thorpe
“I cannot believe that a month has passed since we first met, the day after Brian died. Within a short time of our encounter, I know that an occasion I had always dreaded would be transformed into a positive, memorable occasion – and so it was!
Your warm and practical attitude, as well as highly professional advice, immediately instils confidence. Every detail of the proceedings is meticulously explained and I felt completely relaxed. Thank you Jess for making everything work so well. You are a remarkable lady with a definite vocation and I wish you all the very best for the future. I felt I found a real, new friend, just when I needed it most.”
To Lisa and all at Greenwood’s
Thank you for all the care and professionalism you have shown whilst caring for my Dad.
Thanks also for being so wonderful whilst looking after Diane and me, we are so grateful,
you took the pressure away from us during a very stressful time.