The funeral service that caters for everyone’s needs

hero

What Happens When Someone Dies

If a loved one has sadly passed away at home, the first contact should be with the deceased’s doctor who, if satisfied, will issue the medical certificate of death. Sometimes you will be asked to collect this from the surgery.

If the doctor is uncertain as to the cause of death, they will refer the death to the coroner. If you are uncertain whether someone is dead, you should call the doctor, or dial 999 and ask for an ambulance. 

What happens when someone dies in hospital or in a nursing home

If your loved one is residing in a care home, and family are not present when passing occurs, the nursing staff will contact you. They will arrange for a doctor to issue the medical certificate of death and a release form, which needs to be signed by the next of kin, releasing the deceased into the care of the funeral director. 

If the funeral is to be a cremation, please inform the hospital staff. When all necessary paperwork has been completed, the funeral director will collect the deceased and take them into their care.

If a death occurs in a nursing home, the nursing staff will contact you and they will make the arrangements with a doctor. They will then contact the funeral director on your behalf to arrange to collect the deceased and take them into their care. 

What happens when someone dies unexpectedly

When a death is sadly unexpected, it is normal for the coroner to be involved. The main duties of the Coroner are to investigate all sudden and unexpected deaths. Once a death has been reported to the coroner the facts surrounding the death will be investigated. This may include a post-mortem examination to establish the cause of death.

What happens when someone dies away from home or abroad

If someone passes away abroad, you may have concerns over returning them to the UK, or how to gain the death certificates. When someone dies away from home, the formalities will be completed by a doctor or hospital staff in that area. Arrangements can be made by a funeral director to bring the deceased home.

Please do not hesitate to contact us to discuss your options and the different services that we offer. Whatever your requirements are, we can help and arrange it for you.

Compassionate and Professional

Your calls will be taken in person locally not by a call centre, with complete confidentiality, 24 hours a day, 365 days a year.

Funeral arrangements can be made at our premises, at your home or via email.

Simple Service Cremation £1995.00

To a local crematorium or cemetery, the day and time is at our discretion, a coffin of our choice included. Third party costs are not included and need to be added to the above cost. Local crematoria cost can be found on this website by clicking the pricing tab.

Unattended Cremation £950.00

When no service and no attendance is required. Day, time and crematorium at our discretion. Provision of our choice of coffin, suitable for the purpose of cremation.

Cremation Fee Included.

Excludes Doctor’s Fees.

Has Someone Passed Away?

We understand at this difficult time you need someone to guide you through it all. We’re on hand to help after someone you love dies.

Arranging a Funeral

We’ll talk you through the process and what’s involved, so that you can make the right decision both for you and your loved ones.

Pre-Paid Funeral Agreement

Funeral plans

As a company we are not a funeral Plan provider.

We are though in most circumstances able to carry out instructions from a funeral plan purchased from a third party. Please contact us, to discuss your needs.

We're Here to Support You

Get in touch to see how we can support your needs

Lily flower

A Few Kind Words...

“Thank you for all your kind attention during the funeral of my husband John on the 24th May. The arrangements were so efficiently and sympathetically handled that it lifted a huge burden from my shoulders. I enclose a cheque in favour of the Alzheimer’s Society in memory of my beloved John.”

Catherine Waterman

“You make an extremely difficult time easier. Dad’s service was very fitting and I was so pleased to see him dressed in his uniform and hold his had one last time, Jess you did a lovely job. Thank you so so much.”

Clare

“Dear Fran

I just wanted to drop you an email to thank you for all your care and support in the arrangements for my dad, John.

I know that my Mum, Valerie, was most grateful for your support and care, particularly last Friday which was a difficult day for her. Mum said to me that you went over and above in her eyes, making sure she was ok before you would let her leave.

Dad would have highly approved of the day yesterday, and that’s all we could have asked for. It really was the celebration of his life that he would have wanted.

Again, my sincerest thanks and gratitude to you all.”

Helena

“Dear Beth,

Just a short note from all of us to say “Thank You” for all the effort that you applied to ensure that Sarah’s funeral passed so seamlessly.

If it can be described as a “Great Day” (which I know will sound odd) I mean it purely in terms of the balance between sadness and celebration was met – that also the weather was perfect, the co-ordination between service and committal was excellent, the flowers so beautiful and everyone played their part so well. It was largely down to you that it did work so well.

So a “Big Thank You”

Barry, Jemma, Matthew, Josie and William

“I cannot believe that a month has passed since we first met, the day after Brian died. Within a short time of our encounter, I know that an occasion I had always dreaded would be transformed into a positive, memorable occasion – and so it was!

Your warm and practical attitude, as well as highly professional advice, immediately instils confidence. Every detail of the proceedings is meticulously explained and I felt completely relaxed. Thank you Jess for making everything work so well. You are a remarkable lady with a definite vocation and I wish you all the very best for the future. I felt I found a real, new friend, just when I needed it most.”

Irene

“Dear Jo,

Thanks so much for all you did leading up to the funeral. None of us could have got through it without your support.

Many thanks for everything you did for us, for all your help and for making a very sad day so easy. Your support has been amazing.

A huge thank you. Your dedication made saying farewell to Mum all the more bearable.”

Sue, Vicki, Clare & Richard

Dear Chloe,

We just wanted to all thank you and the rest of Alan Greenwood team for providing excellent service for organising and conducting our mother’s funeral – The day went perfectly.

Mike

To Lisa and all at Greenwood’s
Thank you for all the care and professionalism you have shown whilst caring for my Dad.
Thanks also for being so wonderful whilst looking after Diane and me, we are so grateful,
you took the pressure away from us during a very stressful time.

Sally and Diane

“Just a note to say a huge thank you to yourself and the wonderful team at Send Greenwoods, they took care of us all yesterday at Les Ingram’s funeral. I’ve really valued your help and support over the last few weeks and the wonderful men yesterday went beyond their ‘call of duty’. They were certainly there at our great time of need. Please pass on my thanks to everyone. I also enclose four more donations. Many thanks again.”

Judith Hookins

“Dear John,

Thank you for the wonderful service, support and help you offered me and the way you looked after my partner Bob, after he passed away.

From the professionalism and courtesy your team showed on that most traumatic moment – taking Bob from our house – to your kindness, and surefooted advice, the recommendation of the Celebrant, and then your kindness in coming to the cremation as well.

It’s been the hardest month or so of my life and yet I was so pleased with how the service went, the wonderful order of service you arranged and helped me with and of course the music as well. Throughout it all you treated me with respect, dignity and gave me such helpful advice. I’m not sure I would have managed well without that. Even more, I can now look back and reflect that the day went well and represented my partner and our love so well.

I think it’s important to thank people when they have done such a great job.”

Douglas

View Testimonials
Lily flower