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What Happens When Someone Dies

If a loved one has sadly passed away at home, the first contact should be with the deceased’s doctor who, if satisfied, will issue the medical certificate of death. Sometimes you will be asked to collect this from the surgery.

If the doctor is uncertain as to the cause of death, they will refer the death to the coroner. If you are uncertain whether someone is dead, you should call the doctor, or dial 999 and ask for an ambulance. 

What happens when someone dies in hospital or in a nursing home

If your loved one is residing in a care home, and family are not present when passing occurs, the nursing staff will contact you. They will arrange for a doctor to issue the medical certificate of death and a release form, which needs to be signed by the next of kin, releasing the deceased into the care of the funeral director. 

If the funeral is to be a cremation, please inform the hospital staff. When all necessary paperwork has been completed, the funeral director will collect the deceased and take them into their care.

If a death occurs in a nursing home, the nursing staff will contact you and they will make the arrangements with a doctor. They will then contact the funeral director on your behalf to arrange to collect the deceased and take them into their care. 

What happens when someone dies unexpectedly

When a death is sadly unexpected, it is normal for the coroner to be involved. The main duties of the Coroner are to investigate all sudden and unexpected deaths. Once a death has been reported to the coroner the facts surrounding the death will be investigated. This may include a post-mortem examination to establish the cause of death.

What happens when someone dies away from home or abroad

If someone passes away abroad, you may have concerns over returning them to the UK, or how to gain the death certificates. When someone dies away from home, the formalities will be completed by a doctor or hospital staff in that area. Arrangements can be made by a funeral director to bring the deceased home.

Please do not hesitate to contact us to discuss your options and the different services that we offer. Whatever your requirements are, we can help and arrange it for you.

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Your calls will be taken in person with complete confidentiality, 24 hours a day, 365 days a year

Over 30 Years’ Experience

We pride ourselves on the service we provide and take great care to meet your every need

Cremation

Simple Service

To a local crematorium or cemetery. terms apply, third party costs are not included and need to be added to the cost below.

£1995

What Happens When Someone Dies

Has Someone Passed Away?

We understand at this difficult time you need someone to guide you through it all. We’re on hand to help after someone you love dies.

What Happens When Someone Dies

Arranging a Funeral

We’ll talk you through the process and what’s involved, so that you can make the right decision both for you and your loved ones.

What Happens When Someone Dies

Pre-Paid Funeral Plans

We’re here to help if you want to make sure your funeral is both planned and paid for in advance.

Funeral Cost Calculator

Try our funeral cost calculator to see how we can meet your needs

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A Few Kind Words...

“To all that it concerns, thank you seems hardly enough for making our Pops (William Hadaway) day very special with love and dignity from the beginning to the end you all made the day very special as well as his wishes you were there for all the family and made it a bit easier for us all to handle, couldn’t have wished for anything more. Many thanks again.”

Mark Hadaway & family

“Just a note to say a huge thank you to yourself and the wonderful team at Send Greenwoods, they took care of us all yesterday at Les Ingram’s funeral. I’ve really valued your help and support over the last few weeks and the wonderful men yesterday went beyond their ‘call of duty’. They were certainly there at our great time of need. Please pass on my thanks to everyone. I also enclose four more donations. Many thanks again.”

Judith Hookins

“Would you please pass on our thanks to the young lady who conducted the burial of Joyce Ashby last week. She was so kind to Jean my very elderly cousin especially on the ride back in the Limo taking us through Richmond Park and chatting all the way. We then went on to have a family picnic in Jean’s garden in the sunshine a lovely way to remember Joyce and the perfect day for Jean. Very many thanks from all of us in North Wales.”

Sheila, Keith & Rhoada Ashby

“How can we say thank you for all you did to make Robert (Bob’s) funeral so lovely? We felt you worked so hard ,with your company and the Church to make everything so nice. So once again thank you.”

Wendy Dennis & Brenda

“Thank you for all your kind attention during the funeral of my husband John on the 24th May. The arrangements were so efficiently and sympathetically handled that it lifted a huge burden from my shoulders. I enclose a cheque in favour of the Alzheimer’s Society in memory of my beloved John.”

Catherine Waterman

“Thank you so much for the care, support, compassion and understanding you showed with helping Chris and us to plan his funeral. You made a very difficult time for us more bearable for which we are very grateful. Thank you also for enabling all Chris’s plans to come to fruition. His ‘send-off’ was exactly what he wanted. Malcolm did a brilliant job too. Thank you, Jane, With love and sincere, thank you.”

Kathy, Samantha, Rosie and all the Sayer Family

“Thank you so much for the care you took of mum and help and kindness you showed us making a very sad time so much easier to bear. With very best wishes and a very big thank you.”

Claire, David & Pia Stevens

“We would like to thank you very much for looking after Mum and for all the arrangements you made for her funeral last Thursday. Your professionalism, help and ready advice together with your sensitivity at such a difficult time was much appreciated by us all. Our best regards.”

Nigel, Colin Ian & Coraine Ferguson

“Thank you so much for the way you took care of Loui’s funeral for us. You really went the extra mile, we are really grateful for all your help with the arrangements with Louis and Mum.”

Sheila, Kenny & Family

“We just wanted to say a huge thank you for everything you did for us. You certainly made a very emotional and difficult time so much easier to bear. We are so grateful for the support you gave us and your gentle guidance along the way. Everything was perfect thanks to you and we would highly recommend you to all. With very best wishes.”

Family of Stanley Stearman

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