The funeral service that caters for everyone’s needs

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Your Funeral Choices for the Cremation or Burial

When choosing which type of funeral your loved one would like, the first choice is whether they would like to be buried or cremated. Once you have decided on either cremation or burial, there are lots of personal choices that we can tailor to you and your loved one.

Funeral Officiate

During the funeral, there is normally a priest, minister or non-religious officiant who conducts the service on the day. He or she will visit you beforehand to discuss what you would like during the service and for some information and stories of the deceased to incorporate into the service. They will offer help and support at this time.

Your choice of coffin

We have a wide range of coffins available to you from the very simple, to the elaborate. We are confident that we will have something suited to your loved one’s wishes in our catalogue or from our showroom. We also supply bearers to carry the coffin, but if members of the family, or friends would like to carry the coffin, this can of course be arranged.

Arranging to visit the deceased

We have a chapel of rest where you can come and visit the deceased. This is a very personal decision and we are there to help you at this time. Clothes and personal belongings can be brought in for the deceased but certain materials and metals when it is a cremation cannot be used. Please ask our advice on this. We do have a selection of robes which are acceptable to the relevant authorities.

Obituary notice

An obituary notice can be placed in a national or local newspaper to inform others of the passing of your loved one. We can help you word and design your obituary to ensure that you are happy with the notice. 

Flowers

Sometimes families wish to restrict the floral tributes to family members only, and request that donations to a chosen charity be an available alternative. Sometimes the family requests both and leaves the decision to the sender. Whichever you choose, we will be able to help you.

Donations

If the family wishes to restrict the floral tributes and request donations to a favourite charity, you can send a cheque to us made out to the charity and we will forward it on for you and advise the family. Alternatively you may wish to make a donation online through our obituary link.

Refreshments

After the funeral service you may wish to offer refreshments at your home, or the deceased’s home; or it might be that you want to hire a hall or room. If you would like to have the catering provided for you, we can help with the arrangements.

Service Stationery

Many people like to have an order of service printed for the funeral. The order of service is given out to guests of the funeral, and details any hymns, readings, poems and usually a photograph to celebrate the life of the deceased. We can help to advise on the content and have these printed for you.

Transport

There are lots of different options for transport on the day. We can help you decide how you and your close friends and family would like to get to the funeral and arrange transportation for you. We offer limousines which carry six people, and can help with wheelchair access if needed. 

We will also help you decide whether you would like to have a traditional hearse, a horse drawn hearse, or a different vehicle.

If there is a special route that you would like to take on the way to the ceremony, this can be arranged. Along with where the cortege will be leaving from and returning to. All of this will be pre-arranged and ready for you and the cortege on the day. 

Music

Many people like to have a specific piece of music played on entering, during and leaving the service. This can be anything from traditional organ music to a CD supplied by yourself. Alternatively, you may like a musician playing at the service. We will be happy to help and advise on this, and let you know your options if the location of the ceremony has any restrictions or limitations. 

Eulogy

During the service; the officiate, a friend, or relative may like to say a few words about the deceased and this is called a eulogy. A eulogy is a way to say goodbye to your loved one and share memories and stories with the guests. Eulogies will often touch on how the deceased has touched others lives, their character traits and personality, and their likes and dislikes. 

If you do not wish to read a eulogy, a poem can be read during the service. A poem is a lovely way to say goodbye and can be included in the order of service. 

The cost of the funeral

When you have decided on all your choices we will give you an estimate of the cost. We put this quote together using the following information:

  • Professional services which include liaison with third parties, any personnel required to arrange the funeral, and our help and support during this time.
  • Collecting the deceased and bringing them into our care.
  • Presentation of the deceased in our chapel of rest.
  • Hearse and one limousine including 4 bearers.
  • The cost of the coffin or casket.
  • Additional charges such as extra limousines, additional mileage and cremated remains casket.
  • Any payments made on your behalf, which are known as disbursements. These include doctor’s fee, minister’s fee, and cremation fee (payments for disbursements are requested before the day of the funeral).

We will be able to discuss this with you in more detail when we have all the information on your preferences and specific choices. 

The day of the funeral

The day of the funeral can be a very difficult day. We will be there to guide, help and support you through the day, and will ensure that the funeral proceeds on time. Any instructions you have given will be carried out and maintained as previously arranged. 

There may be some variation on the day depending on the location and choices that the cortege has made regarding the preferences of the deceased. There are usually four stages of the day.

The first is the funeral procession. Your loved one will be placed in the hearse and slowly driven to either the crematorium or the church. A procession of cars will follow the hearse with the cortege of close family and friends. 

Once at the crematorium or church, the second part of the day begins which is the ceremony. The ceremony is different depending on whether the deceased is going to be cremated or buried. We can talk you through the process depending on which you have chosen, however both ceremonies tend to include a eulogy or poem and some words about your loved one. 

The third stage is either the burial or cremation. If you have chosen to have a burial, the coffin will be lowered into the ground. If you would rather cremation, the coffin will be obscured by a curtain before being taken away for the cremation. 

The last part of the day is the wake, which is where family and friends will celebrate the life of the deceased at a chosen venue or a family member’s home. This tends to last a few hours and often will have food or catering. This is also a good opportunity to include those who may not have been able to go to the funeral such as young children or those with difficulties travelling or requiring special access. 

After the funeral

Once the funeral is over, you may feel sad or alone, or unsure of the next steps. We are still here to give you any advice, help and support you may need. Whether you have questions about finances, legalities, memorials or just need some bereavement support,. Please do not hesitate to get in touch and we will guide you in every way we can.

Compassionate and Professional

Your calls will be taken in person locally not by a call centre, with complete confidentiality, 24 hours a day, 365 days a year

Over 30 Years’ Experience

We pride ourselves on the service we provide and take great care to meet your every need

Cremation or Burial

Simple Service £2500

To a local crematorium or cemetery. terms apply, third party costs are not included and need to be added to the cost below. Local crematorium prices can be found on our funeral costs tab and can be added to the below cost

Your Funeral Choices for the Cremation or Burial

Has Someone Passed Away?

We understand at this difficult time you need someone to guide you through it all. We’re on hand to help after someone you love dies.

Arranging a Funeral

We’ll talk you through the process and what’s involved, so that you can make the right decision both for you and your loved ones.

Pre-Paid Funeral Agreement

We’re here to help if you want to make sure your funeral is both planned and paid for in advance.

Funeral Cost Calculator

Try our funeral cost calculator to see how we can meet your needs

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A Few Kind Words...

“Thank you for the care and support you gave to us all at the funeral of Annette Streetley, we did appreciate you kindness as we first stepped through the door at your Claygate branch and the days following. I know Tony, Rachel & Andrew were extremely grateful”

David & Betty Wakeford

“Dear David and Hannah,
Just a quick note to say thank you so much for all your help and support over the last month or so.
The funeral was just as it should have been.
Your staff were lovely and the day went without a hitch.”

Michele & Caroline

“I cannot believe that a month has passed since we first met, the day after Brian died. Within a short time of our encounter, I know that an occasion I had always dreaded would be transformed into a positive, memorable occasion – and so it was!

Your warm and practical attitude, as well as highly professional advice, immediately instils confidence. Every detail of the proceedings is meticulously explained and I felt completely relaxed. Thank you Jess for making everything work so well. You are a remarkable lady with a definite vocation and I wish you all the very best for the future. I felt I found a real, new friend, just when I needed it most.”

Irene

To Lisa and all at Greenwood’s
Thank you for all the care and professionalism you have shown whilst caring for my Dad.
Thanks also for being so wonderful whilst looking after Diane and me, we are so grateful,
you took the pressure away from us during a very stressful time.

Sally and Diane

“I would like to say a big thank you for everything. I had nothing to worry about, it all went so smoothly from the day of his death to the end of the funeral and in the circumstances could not have been better. Thank you so much.

I don’t have a great deal of experience in these matters, but compared to the other funeral directors I had to deal with, Greenwoods are the tops and you personally were a pleasure to deal with, you hit absolutely the right note.”

Ann Bishop

“Would you please pass on our thanks to the young lady who conducted the burial of Joyce Ashby last week. She was so kind to Jean my very elderly cousin especially on the ride back in the Limo taking us through Richmond Park and chatting all the way. We then went on to have a family picnic in Jean’s garden in the sunshine a lovely way to remember Joyce and the perfect day for Jean. Very many thanks from all of us in North Wales.”

Sheila, Keith & Rhoada Ashby

“Thank you so much for the way you took care of Loui’s funeral for us. You really went the extra mile, we are really grateful for all your help with the arrangements with Louis and Mum.”

Sheila, Kenny & Family

“Dear Fran

I just wanted to drop you an email to thank you for all your care and support in the arrangements for my dad, John.

I know that my Mum, Valerie, was most grateful for your support and care, particularly last Friday which was a difficult day for her. Mum said to me that you went over and above in her eyes, making sure she was ok before you would let her leave.

Dad would have highly approved of the day yesterday, and that’s all we could have asked for. It really was the celebration of his life that he would have wanted.

Again, my sincerest thanks and gratitude to you all.”

Helena

Dear Cindy,

I just wanted to say thank you for yesterday and please thank all the gentlemen who helped us. Everything ran very smoothly and they were excellent.

I was also very happy with the service booklet and photographs.

Lyla

“Thank you so much for the care, support, compassion and understanding you showed with helping Chris and us to plan his funeral. You made a very difficult time for us more bearable for which we are very grateful. Thank you also for enabling all Chris’s plans to come to fruition. His ‘send-off’ was exactly what he wanted. Malcolm did a brilliant job too. Thank you, Jane, With love and sincere, thank you.”

Kathy, Samantha, Rosie and all the Sayer Family

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