(21st May 1932 - 11th February 2021)
In loving memory of Donald Wallace who sadly passed away on the 11th February 2021.
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Dear Mr Alan Greenwood, I cannot thank you and your team in Bookham enough, for the excellent service they provided in every respect in the Cremation of my wife.
Your resident Funeral Consultant Mary fully explained all we needed to understand and advised the options available to us.
Her in depth knowledge of all the service providers including, Order of Service, authors and print selection, Celebrant, Hall and refreshments.
So many things which without her I would have been lost.
In the past few days I have received so very many complements and praise for the service you gave.
Do please allow other potential clients to share our experience.
Yours sincerely
Terry Eves-Thorpe
“I just wanted to drop you a line to say a massive thank you for everything you have done over the last two weeks. When I walked into Alan Greenwood’s on the 5th November I didn’t know where or how I was going to organise my lovely Mum’s funeral and the thought of it horrified me, you made a daunting job so much easier and were there to guide me all the way until the day of the funeral.”
I can’t thank you enough for your kind words, thoughts and help during this very difficult time. Losing someone as precious as mum is very hard but you helped so much. Thank you for everything you have done for mum, myself and my family.”
“We just wanted to say a huge thank you for everything you did for us. You certainly made a very emotional and difficult time so much easier to bear. We are so grateful for the support you gave us and your gentle guidance along the way. Everything was perfect thanks to you and we would highly recommend you to all. With very best wishes.”
“Lynn, Bruce and I thank you so much for the wonderful understanding and help you have given us over the past days.It has been a difficult time but made so much easier by your guidance. With your kindness, we feel we managed to say our goodbyes to ‘Roger’, ‘Dad’ and ‘Grandy’ – showing our love and thanks to him for looking after us so perfectly over the years.”
“Thank you so much for the care, support, compassion and understanding you showed with helping Chris and us to plan his funeral. You made a very difficult time for us more bearable for which we are very grateful. Thank you also for enabling all Chris’s plans to come to fruition. His ‘send-off’ was exactly what he wanted. Malcolm did a brilliant job too. Thank you, Jane, With love and sincere, thank you.”
“Thank you very much indeed for all your professionalism, support and guidance throughout the whole process involved in caring for my mother.
From the moment we met the staff at Holmwood Nursing Home until my collection of thank you notelets for my father to use I felt that everything was conducted in a most efficient and sensitive manner. I know that Clive spent a good deal of time with you and I was so pleased that we were able to have such a beautiful service very soon after the passing of our dear mother and wife. With thanks once again”
“I would like to say a big thank you for everything. I had nothing to worry about, it all went so smoothly from the day of his death to the end of the funeral and in the circumstances could not have been better. Thank you so much.
I don’t have a great deal of experience in these matters, but compared to the other funeral directors I had to deal with, Greenwoods are the tops and you personally were a pleasure to deal with, you hit absolutely the right note.”
“How can we say thank you for all you did to make Robert (Bob’s) funeral so lovely? We felt you worked so hard ,with your company and the Church to make everything so nice. So once again thank you.”
To Lisa and all at Greenwood’s
Thank you for all the care and professionalism you have shown whilst caring for my Dad.
Thanks also for being so wonderful whilst looking after Diane and me, we are so grateful,
you took the pressure away from us during a very stressful time.
“To all that it concerns, thank you seems hardly enough for making our Pops (William Hadaway) day very special with love and dignity from the beginning to the end you all made the day very special as well as his wishes you were there for all the family and made it a bit easier for us all to handle, couldn’t have wished for anything more. Many thanks again.”