(3rd July 1930 - 7th April 2021)
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Dear Mr Alan Greenwood, I cannot thank you and your team in Bookham enough, for the excellent service they provided in every respect in the Cremation of my wife.
Your resident Funeral Consultant Mary fully explained all we needed to understand and advised the options available to us.
Her in depth knowledge of all the service providers including, Order of Service, authors and print selection, Celebrant, Hall and refreshments.
So many things which without her I would have been lost.
In the past few days I have received so very many complements and praise for the service you gave.
Do please allow other potential clients to share our experience.
Yours sincerely
Terry Eves-Thorpe
“Dear Fran
I just wanted to drop you an email to thank you for all your care and support in the arrangements for my dad, John.
I know that my Mum, Valerie, was most grateful for your support and care, particularly last Friday which was a difficult day for her. Mum said to me that you went over and above in her eyes, making sure she was ok before you would let her leave.
Dad would have highly approved of the day yesterday, and that’s all we could have asked for. It really was the celebration of his life that he would have wanted.
Again, my sincerest thanks and gratitude to you all.”
“Thank you so much for the way you took care of Loui’s funeral for us. You really went the extra mile, we are really grateful for all your help with the arrangements with Louis and Mum.”
“Thank you so much for the care you took of mum and help and kindness you showed us making a very sad time so much easier to bear. With very best wishes and a very big thank you.”
“Dear David and Hannah,
Just a quick note to say thank you so much for all your help and support over the last month or so.
The funeral was just as it should have been.
Your staff were lovely and the day went without a hitch.”
“Dear Judy,
Thank you for all your hard work and great communication for the arrangement of mum’s funeral. Even though the restrictions limited certain things, everything ran so smoothly. We were able to celebrate mum’s life with a lovely service and great help from you and all at Alan Greenwood funeral services on the day.”
Dear Cindy,
I just wanted to say thank you for yesterday and please thank all the gentlemen who helped us. Everything ran very smoothly and they were excellent.
I was also very happy with the service booklet and photographs.
“Dear John,
Thank you for the wonderful service, support and help you offered me and the way you looked after my partner Bob, after he passed away.
From the professionalism and courtesy your team showed on that most traumatic moment – taking Bob from our house – to your kindness, and surefooted advice, the recommendation of the Celebrant, and then your kindness in coming to the cremation as well.
It’s been the hardest month or so of my life and yet I was so pleased with how the service went, the wonderful order of service you arranged and helped me with and of course the music as well. Throughout it all you treated me with respect, dignity and gave me such helpful advice. I’m not sure I would have managed well without that. Even more, I can now look back and reflect that the day went well and represented my partner and our love so well.
I think it’s important to thank people when they have done such a great job.”
“Lynn, Bruce and I thank you so much for the wonderful understanding and help you have given us over the past days.It has been a difficult time but made so much easier by your guidance. With your kindness, we feel we managed to say our goodbyes to ‘Roger’, ‘Dad’ and ‘Grandy’ – showing our love and thanks to him for looking after us so perfectly over the years.”
“Dear Jo,
Thanks so much for all you did leading up to the funeral. None of us could have got through it without your support.
Many thanks for everything you did for us, for all your help and for making a very sad day so easy. Your support has been amazing.
A huge thank you. Your dedication made saying farewell to Mum all the more bearable.”