The funeral service that caters for everyone’s needs

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Privacy Policy

1. How we use your information

This privacy policy (together with our Terms of Use and any other documents referred to in it) sets out the basis on which we collect personal data from our website. We need to provide this information to make sure you know how we process any information collected by us and is in accordance with the Data Protection Act 1998, the General Data Protection Regulation 2017 (GDPR) and ICO (Information Commissioners Office) guidance.

The information we collect applies to:

2. Visitors to our website

When a user visits alangreenwoodfunerals.com we collect standard internet log information and details of visitor patterns. We do this to find out things such as the number of visitors to different parts of our website and this tells us the information that is useful. We do not collect any information that identifies an individual. Some tools we use allow us to find out the company information of who owns the IP address that visits our page. This allows us to better tailor our service to customers. We do not collect personal information through our website.

Should you choose to add a comment to any posts that we have published on our blog, the name and email address you enter with your comment will be saved to this website’s database, along with your computer’s IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third-party data processors detailed below.

3. The cookies used by Alan Greenwood & Sons

Cookies are small electronic files that are placed on your computer when you visit a website. They are often needed to ensure that the website works efficiently. Please find below a table which explains the cookies that we use and why:

4. Cookie 1

Alan Greenwood & Sons site acceptance (mrs_cookie_level)

This cookie is used to record if a user has accepted the use of the cookies on our website.

5. Other Gif and Web Tools

As well as cookies we may use other tools on our website. These are used in addition to the cookies above which allow us to collect information about you and your browsing use within our website. This information is used to allow us to have a better understanding of the services and information on our website which are of use to our visitors.

6. You can opt out of Cookies

You can refuse the use of cookies on this website by refusing to opt into their use by the cookie settings at the bottom of our privacy statement.

Alternatively you can refuse the use of cookies by activating the setting on your browser which allows you to refuse the setting of cookies. You can also delete cookies by clearing your browsing history (this will depend on your browser).

Websites which are linked to us may also be using cookies. If you have any concerns you should contact the third party website for more information.

Helpful Links
To opt out of being tracked by Google Analytics on all websites http://tools.google.com/dlpage/gaoptout.

7. People who request information on our services

Alan Greenwood & Sons hold the details of the visitors who request information on our services and products. These details may be used to contact these people at a later date.

Any information or statistics relating to our business that we disclose to others shall not identify any visitors personally. We may, for example, perform statistical analyses of the behaviour of the users of our website in order to measure interest in the various areas of our website.

In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.

If Alan Greenwood & Sons or its assets are acquired by a third party, personal data held by it about its customers, will be one of the transferred assets.

We will use this information if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Alan Greenwood & Sons, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We will not pass on or sell your personal information to a third party.

8. Where we store your information

The data that we collect and process is stored on our dedicated servers held within the UK.

Unfortunately the transmission of information via the internet is not completely secure. We will do our very best to protect your personal data, however we cannot ensure the security of your data transmitted to our site. Any transmission is at your own risk. Once we are in receipt of your information, it will be handled according to our Data Protection Policy.

9. Your right to access personal information

You have the right, on request, to receive a copy of the personal information that we hold about you. You have the right on request:

10. Data Controller and Data Protection Officer

The Data Controller of this website is: Alan Greenwood & Sons, 66 Send Road, Send, Woking, Surrey, GU23 7EU

The Data Protection Officer is: Mary Greenwood
Email: [email protected]

11. Changes to the Privacy Policy

In the future, we may need to alter or amend this Privacy Policy. All changes will be posted on this page on this website. This Privacy Policy was last updated on 11th March 2020.

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A Few Kind Words...

“Dear Fran

I just wanted to drop you an email to thank you for all your care and support in the arrangements for my dad, John.

I know that my Mum, Valerie, was most grateful for your support and care, particularly last Friday which was a difficult day for her. Mum said to me that you went over and above in her eyes, making sure she was ok before you would let her leave.

Dad would have highly approved of the day yesterday, and that’s all we could have asked for. It really was the celebration of his life that he would have wanted.

Again, my sincerest thanks and gratitude to you all.”

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Helena

To Lisa and all at Greenwood’s
Thank you for all the care and professionalism you have shown whilst caring for my Dad.
Thanks also for being so wonderful whilst looking after Diane and me, we are so grateful,
you took the pressure away from us during a very stressful time.

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Sally and Diane

Dear Chloe,

We just wanted to all thank you and the rest of Alan Greenwood team for providing excellent service for organising and conducting our mother’s funeral – The day went perfectly.

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Mike

Dear Cindy,

I just wanted to say thank you for yesterday and please thank all the gentlemen who helped us. Everything ran very smoothly and they were excellent.

I was also very happy with the service booklet and photographs.

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Lyla

“Dear Judy,

Thank you for all your hard work and great communication for the arrangement of mum’s funeral. Even though the restrictions limited certain things, everything ran so smoothly. We were able to celebrate mum’s life with a lovely service and great help from you and all at Alan Greenwood funeral services on the day.”

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Yvonne and Peter Richardson

“Lynn, Bruce and I thank you so much for the wonderful understanding and help you have given us over the past days.It has been a difficult time but made so much easier by your guidance. With your kindness, we feel we managed to say our goodbyes to ‘Roger’, ‘Dad’ and ‘Grandy’ – showing our love and thanks to him for looking after us so perfectly over the years.”

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Pat Clark

“Thank you so much for the way you took care of Loui’s funeral for us. You really went the extra mile, we are really grateful for all your help with the arrangements with Louis and Mum.”

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Sheila, Kenny & Family

“Just a wee note to say a huge thank you for your amazing support, care and friendship when helping us to arrange my dad’s funeral. Although it was such a difficult time for us as a family, you ensured that we were so well looked after & that everything went perfectly. Our tears often turned to laughter in your company & that’s because you helped us remember the good times.

Thank you for everything from the bottom of our hearts. We would also like to thank the whole team involved in helping before, during and after my dad’s funeral. You truly are amazing, showing such dignity, compassion, care and professionalism. Thank you.”

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Karen, Anna & family

“Dear Jo,

Thanks so much for all you did leading up to the funeral. None of us could have got through it without your support.

Many thanks for everything you did for us, for all your help and for making a very sad day so easy. Your support has been amazing.

A huge thank you. Your dedication made saying farewell to Mum all the more bearable.”

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Sue, Vicki, Clare & Richard

“To all that it concerns, thank you seems hardly enough for making our Pops (William Hadaway) day very special with love and dignity from the beginning to the end you all made the day very special as well as his wishes you were there for all the family and made it a bit easier for us all to handle, couldn’t have wished for anything more. Many thanks again.”

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Mark Hadaway & family

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