The Frimley

“I would like to say a big thank you for everything. I had nothing to worry about, it all went so smoothly from the day of his death to the end of the funeral and in the circumstances could not have been better. Thank you so much.

I don’t have a great deal of experience in these matters, but compared to the other funeral directors I had to deal with, Greenwoods are the tops and you personally were a pleasure to deal with, you hit absolutely the right note.”

“Dear David and Hannah,
Just a quick note to say thank you so much for all your help and support over the last month or so.
The funeral was just as it should have been.
Your staff were lovely and the day went without a hitch.”

“Just a note to say a huge thank you to yourself and the wonderful team at Send Greenwoods, they took care of us all yesterday at Les Ingram’s funeral. I’ve really valued your help and support over the last few weeks and the wonderful men yesterday went beyond their ‘call of duty’. They were certainly there at our great time of need. Please pass on my thanks to everyone. I also enclose four more donations. Many thanks again.”

“Dear John,

Thank you for the wonderful service, support and help you offered me and the way you looked after my partner Bob, after he passed away.

From the professionalism and courtesy your team showed on that most traumatic moment – taking Bob from our house – to your kindness, and surefooted advice, the recommendation of the Celebrant, and then your kindness in coming to the cremation as well.

It’s been the hardest month or so of my life and yet I was so pleased with how the service went, the wonderful order of service you arranged and helped me with and of course the music as well. Throughout it all you treated me with respect, dignity and gave me such helpful advice. I’m not sure I would have managed well without that. Even more, I can now look back and reflect that the day went well and represented my partner and our love so well.

I think it’s important to thank people when they have done such a great job.”

“I just wanted to drop you a line to say a massive thank you for everything you have done over the last two weeks. When I walked into Alan Greenwood’s on the 5th November I didn’t know where or how I was going to organise my lovely Mum’s funeral and the thought of it horrified me, you made a daunting job so much easier and were there to guide me all the way until the day of the funeral.”

I can’t thank you enough for your kind words, thoughts and help during this very difficult time. Losing someone as precious as mum is very hard but you helped so much. Thank you for everything you have done for mum, myself and my family.”

“We would like to thank you very much for looking after Mum and for all the arrangements you made for her funeral last Thursday. Your professionalism, help and ready advice together with your sensitivity at such a difficult time was much appreciated by us all. Our best regards.”

Dear Cindy,

I just wanted to say thank you for yesterday and please thank all the gentlemen who helped us. Everything ran very smoothly and they were excellent.

I was also very happy with the service booklet and photographs.

“As a family we cannot thank you enough for all your care and support of us on the passing of our mum – Peggy Hart on October 19th and her funeral on October 31st. As we know from the past, you do a wonderful job and all the staff are so caring and compassionate. Carol you are a rock (dare I say Star!) as you guided us through so much and helped keep us on track.

The day went off so smoothly and well. Mum looked good and would have so enjoyed her last ride in the jag! Also she would have been pleased at Alan leading the way, as Dad – Bill thought so highly of him and always spoke of him in glowing terms when he was alive and said he was a great guy to work with.

Thank you, thank you, what more can I say. I just wish you had offices in Canada so when my time comes, I know I would be in such excellent caring hands.”

Dear Mr Alan Greenwood, I cannot thank you and your team in Bookham enough, for the excellent service they provided in every respect in the Cremation of my wife.

Your resident Funeral Consultant Mary fully explained all we needed to understand and advised the options available to us.

Her in depth knowledge of all the service providers including, Order of Service, authors and print selection, Celebrant, Hall and refreshments.

So many things which without her I would have been lost.

In the past few days I have received so very many complements and praise for the service you gave.

Do please allow other potential clients to share our experience.

Yours sincerely

Terry Eves-Thorpe

“Dear Jo,

Thanks so much for all you did leading up to the funeral. None of us could have got through it without your support.

Many thanks for everything you did for us, for all your help and for making a very sad day so easy. Your support has been amazing.

A huge thank you. Your dedication made saying farewell to Mum all the more bearable.”