Dear Cindy,
I just wanted to say thank you for yesterday and please thank all the gentlemen who helped us. Everything ran very smoothly and they were excellent.
I was also very happy with the service booklet and photographs.
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“How can we say thank you for all you did to make Robert (Bob’s) funeral so lovely? We felt you worked so hard ,with your company and the Church to make everything so nice. So once again thank you.”
Dear Cindy,
I just wanted to say thank you for yesterday and please thank all the gentlemen who helped us. Everything ran very smoothly and they were excellent.
I was also very happy with the service booklet and photographs.
“The family would like to thank you and the whole team at Greenwood’s for your warm and professional service. We were delighted with your attention to detail and the relaxed but respectful manner of the Attendant and Bearers on the day itself. Many of our friends commented on the ‘dignity with lightness of touch’ and said it was one of the best-organised funerals they had attended. It was certainly a very different experience from my father’s funeral twelve years ago, and we shall recommend you wholeheartedly to others.”
“Dear David and Hannah,
Just a quick note to say thank you so much for all your help and support over the last month or so.
The funeral was just as it should have been.
Your staff were lovely and the day went without a hitch.”
“I would like to say a huge thank you to both Carina at Alan Greenwood and Sons in Frimley and the Celebrant. When my mother-in-law passed, we had absolutely no idea what we were doing other than needing to contact a funeral directors. After calling, Carina invited us into the Frimley branch for an informal chat and made us feel at ease straight away. She talked us through every step whilst being compassionate, caring and professional during the whole process. It was a difficult time that was made so much easier by the way Carina and Maria handled everything. When the Celebrant contacted us we were unsure of what we wanted for the service, with his knowledge and understanding he helped us to put together a service that was both relaxed, professional and perfectly suited to us. Thank you to the whole team!”
“Just a note to say a huge thank you to yourself and the wonderful team at Send Greenwoods, they took care of us all yesterday at Les Ingram’s funeral. I’ve really valued your help and support over the last few weeks and the wonderful men yesterday went beyond their ‘call of duty’. They were certainly there at our great time of need. Please pass on my thanks to everyone. I also enclose four more donations. Many thanks again.”
“Dear John,
Thank you for the wonderful service, support and help you offered me and the way you looked after my partner Bob, after he passed away.
From the professionalism and courtesy your team showed on that most traumatic moment – taking Bob from our house – to your kindness, and surefooted advice, the recommendation of the Celebrant, and then your kindness in coming to the cremation as well.
It’s been the hardest month or so of my life and yet I was so pleased with how the service went, the wonderful order of service you arranged and helped me with and of course the music as well. Throughout it all you treated me with respect, dignity and gave me such helpful advice. I’m not sure I would have managed well without that. Even more, I can now look back and reflect that the day went well and represented my partner and our love so well.
I think it’s important to thank people when they have done such a great job.”
“Lynn, Bruce and I thank you so much for the wonderful understanding and help you have given us over the past days.It has been a difficult time but made so much easier by your guidance. With your kindness, we feel we managed to say our goodbyes to ‘Roger’, ‘Dad’ and ‘Grandy’ – showing our love and thanks to him for looking after us so perfectly over the years.”
“I would like to say a big thank you for everything. I had nothing to worry about, it all went so smoothly from the day of his death to the end of the funeral and in the circumstances could not have been better. Thank you so much.
I don’t have a great deal of experience in these matters, but compared to the other funeral directors I had to deal with, Greenwoods are the tops and you personally were a pleasure to deal with, you hit absolutely the right note.”
“Dear Judy,
Thank you for all your hard work and great communication for the arrangement of mum’s funeral. Even though the restrictions limited certain things, everything ran so smoothly. We were able to celebrate mum’s life with a lovely service and great help from you and all at Alan Greenwood funeral services on the day.”