Surrey Mahogany

“Dear Fran

I just wanted to drop you an email to thank you for all your care and support in the arrangements for my dad, John.

I know that my Mum, Valerie, was most grateful for your support and care, particularly last Friday which was a difficult day for her. Mum said to me that you went over and above in her eyes, making sure she was ok before you would let her leave.

Dad would have highly approved of the day yesterday, and that’s all we could have asked for. It really was the celebration of his life that he would have wanted.

Again, my sincerest thanks and gratitude to you all.”

“You make an extremely difficult time easier. Dad’s service was very fitting and I was so pleased to see him dressed in his uniform and hold his had one last time, Jess you did a lovely job. Thank you so so much.”

“Dear Beth,

Just a short note from all of us to say “Thank You” for all the effort that you applied to ensure that Sarah’s funeral passed so seamlessly.

If it can be described as a “Great Day” (which I know will sound odd) I mean it purely in terms of the balance between sadness and celebration was met – that also the weather was perfect, the co-ordination between service and committal was excellent, the flowers so beautiful and everyone played their part so well. It was largely down to you that it did work so well.

So a “Big Thank You”

“Dear Donna,

Just a little something to say thank you very much for all of your kind support during a very difficult time.

You really went above and beyond to help us and it was truly appreciated.

Thank you for helping us organise such a personal and fitting service for Margaret and everything else that you did for us.”

Dear Mr Alan Greenwood, I cannot thank you and your team in Bookham enough, for the excellent service they provided in every respect in the Cremation of my wife.

Your resident Funeral Consultant Mary fully explained all we needed to understand and advised the options available to us.

Her in depth knowledge of all the service providers including, Order of Service, authors and print selection, Celebrant, Hall and refreshments.

So many things which without her I would have been lost.

In the past few days I have received so very many complements and praise for the service you gave.

Do please allow other potential clients to share our experience.

Yours sincerely

Terry Eves-Thorpe

“Thank you for all your kind attention during the funeral of my husband John on the 24th May. The arrangements were so efficiently and sympathetically handled that it lifted a huge burden from my shoulders. I enclose a cheque in favour of the Alzheimer’s Society in memory of my beloved John.”

“Thank you very much indeed for all your professionalism, support and guidance throughout the whole process involved in caring for my mother.

From the moment we met the staff at Holmwood Nursing Home until my collection of thank you notelets for my father to use I felt that everything was conducted in a most efficient and sensitive manner. I know that Clive spent a good deal of time with you and I was so pleased that we were able to have such a beautiful service very soon after the passing of our dear mother and wife. With thanks once again”

“I would like to say a big thank you for everything. I had nothing to worry about, it all went so smoothly from the day of his death to the end of the funeral and in the circumstances could not have been better. Thank you so much.

I don’t have a great deal of experience in these matters, but compared to the other funeral directors I had to deal with, Greenwoods are the tops and you personally were a pleasure to deal with, you hit absolutely the right note.”

“Thank you for the care and support you gave to us all at the funeral of Annette Streetley, we did appreciate you kindness as we first stepped through the door at your Claygate branch and the days following. I know Tony, Rachel & Andrew were extremely grateful”

“The family would like to thank you and the whole team at Greenwood’s for your warm and professional service. We were delighted with your attention to detail and the relaxed but respectful manner of the Attendant and Bearers on the day itself. Many of our friends commented on the ‘dignity with lightness of touch’ and said it was one of the best-organised funerals they had attended. It was certainly a very different experience from my father’s funeral twelve years ago, and we shall recommend you wholeheartedly to others.”