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“I would like to say a huge thank you to both Carina at Alan Greenwood and Sons in Frimley and the Celebrant. When my mother-in-law passed, we had absolutely no idea what we were doing other than needing to contact a funeral directors. After calling, Carina invited us into the Frimley branch for an informal chat and made us feel at ease straight away. She talked us through every step whilst being compassionate, caring and professional during the whole process. It was a difficult time that was made so much easier by the way Carina and Maria handled everything. When the Celebrant contacted us we were unsure of what we wanted for the service, with his knowledge and understanding he helped us to put together a service that was both relaxed, professional and perfectly suited to us. Thank you to the whole team!”
“Thank you for the care and support you gave to us all at the funeral of Annette Streetley, we did appreciate you kindness as we first stepped through the door at your Claygate branch and the days following. I know Tony, Rachel & Andrew were extremely grateful”
“Dear Fran
I just wanted to drop you an email to thank you for all your care and support in the arrangements for my dad, John.
I know that my Mum, Valerie, was most grateful for your support and care, particularly last Friday which was a difficult day for her. Mum said to me that you went over and above in her eyes, making sure she was ok before you would let her leave.
Dad would have highly approved of the day yesterday, and that’s all we could have asked for. It really was the celebration of his life that he would have wanted.
Again, my sincerest thanks and gratitude to you all.”
“Dear John,
Thank you for the wonderful service, support and help you offered me and the way you looked after my partner Bob, after he passed away.
From the professionalism and courtesy your team showed on that most traumatic moment – taking Bob from our house – to your kindness, and surefooted advice, the recommendation of the Celebrant, and then your kindness in coming to the cremation as well.
It’s been the hardest month or so of my life and yet I was so pleased with how the service went, the wonderful order of service you arranged and helped me with and of course the music as well. Throughout it all you treated me with respect, dignity and gave me such helpful advice. I’m not sure I would have managed well without that. Even more, I can now look back and reflect that the day went well and represented my partner and our love so well.
I think it’s important to thank people when they have done such a great job.”
“Thank you so much for the care, support, compassion and understanding you showed with helping Chris and us to plan his funeral. You made a very difficult time for us more bearable for which we are very grateful. Thank you also for enabling all Chris’s plans to come to fruition. His ‘send-off’ was exactly what he wanted. Malcolm did a brilliant job too. Thank you, Jane, With love and sincere, thank you.”
Dear Cindy,
I just wanted to say thank you for yesterday and please thank all the gentlemen who helped us. Everything ran very smoothly and they were excellent.
I was also very happy with the service booklet and photographs.
“Dear David and Hannah,
Just a quick note to say thank you so much for all your help and support over the last month or so.
The funeral was just as it should have been.
Your staff were lovely and the day went without a hitch.”
“As a family we cannot thank you enough for all your care and support of us on the passing of our mum – Peggy Hart on October 19th and her funeral on October 31st. As we know from the past, you do a wonderful job and all the staff are so caring and compassionate. Carol you are a rock (dare I say Star!) as you guided us through so much and helped keep us on track.
The day went off so smoothly and well. Mum looked good and would have so enjoyed her last ride in the jag! Also she would have been pleased at Alan leading the way, as Dad – Bill thought so highly of him and always spoke of him in glowing terms when he was alive and said he was a great guy to work with.
Thank you, thank you, what more can I say. I just wish you had offices in Canada so when my time comes, I know I would be in such excellent caring hands.”
“The family would like to thank you and the whole team at Greenwood’s for your warm and professional service. We were delighted with your attention to detail and the relaxed but respectful manner of the Attendant and Bearers on the day itself. Many of our friends commented on the ‘dignity with lightness of touch’ and said it was one of the best-organised funerals they had attended. It was certainly a very different experience from my father’s funeral twelve years ago, and we shall recommend you wholeheartedly to others.”
“I just wanted to drop you a line to say a massive thank you for everything you have done over the last two weeks. When I walked into Alan Greenwood’s on the 5th November I didn’t know where or how I was going to organise my lovely Mum’s funeral and the thought of it horrified me, you made a daunting job so much easier and were there to guide me all the way until the day of the funeral.”
I can’t thank you enough for your kind words, thoughts and help during this very difficult time. Losing someone as precious as mum is very hard but you helped so much. Thank you for everything you have done for mum, myself and my family.”