(12th November 1939 - 12th April 2022)
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Dear Mr Alan Greenwood, I cannot thank you and your team in Bookham enough, for the excellent service they provided in every respect in the Cremation of my wife.
Your resident Funeral Consultant Mary fully explained all we needed to understand and advised the options available to us.
Her in depth knowledge of all the service providers including, Order of Service, authors and print selection, Celebrant, Hall and refreshments.
So many things which without her I would have been lost.
In the past few days I have received so very many complements and praise for the service you gave.
Do please allow other potential clients to share our experience.
Yours sincerely
Terry Eves-Thorpe
“Just a wee note to say a huge thank you for your amazing support, care and friendship when helping us to arrange my dad’s funeral. Although it was such a difficult time for us as a family, you ensured that we were so well looked after & that everything went perfectly. Our tears often turned to laughter in your company & that’s because you helped us remember the good times.
Thank you for everything from the bottom of our hearts. We would also like to thank the whole team involved in helping before, during and after my dad’s funeral. You truly are amazing, showing such dignity, compassion, care and professionalism. Thank you.”
“To all that it concerns, thank you seems hardly enough for making our Pops (William Hadaway) day very special with love and dignity from the beginning to the end you all made the day very special as well as his wishes you were there for all the family and made it a bit easier for us all to handle, couldn’t have wished for anything more. Many thanks again.”
“I would like to say a huge thank you to both Carina at Alan Greenwood and Sons in Frimley and the Celebrant. When my mother-in-law passed, we had absolutely no idea what we were doing other than needing to contact a funeral directors. After calling, Carina invited us into the Frimley branch for an informal chat and made us feel at ease straight away. She talked us through every step whilst being compassionate, caring and professional during the whole process. It was a difficult time that was made so much easier by the way Carina and Maria handled everything. When the Celebrant contacted us we were unsure of what we wanted for the service, with his knowledge and understanding he helped us to put together a service that was both relaxed, professional and perfectly suited to us. Thank you to the whole team!”
“I cannot believe that a month has passed since we first met, the day after Brian died. Within a short time of our encounter, I know that an occasion I had always dreaded would be transformed into a positive, memorable occasion – and so it was!
Your warm and practical attitude, as well as highly professional advice, immediately instils confidence. Every detail of the proceedings is meticulously explained and I felt completely relaxed. Thank you Jess for making everything work so well. You are a remarkable lady with a definite vocation and I wish you all the very best for the future. I felt I found a real, new friend, just when I needed it most.”
“Dear Fran
I just wanted to drop you an email to thank you for all your care and support in the arrangements for my dad, John.
I know that my Mum, Valerie, was most grateful for your support and care, particularly last Friday which was a difficult day for her. Mum said to me that you went over and above in her eyes, making sure she was ok before you would let her leave.
Dad would have highly approved of the day yesterday, and that’s all we could have asked for. It really was the celebration of his life that he would have wanted.
Again, my sincerest thanks and gratitude to you all.”
“Just a note to say a huge thank you to yourself and the wonderful team at Send Greenwoods, they took care of us all yesterday at Les Ingram’s funeral. I’ve really valued your help and support over the last few weeks and the wonderful men yesterday went beyond their ‘call of duty’. They were certainly there at our great time of need. Please pass on my thanks to everyone. I also enclose four more donations. Many thanks again.”
“You make an extremely difficult time easier. Dad’s service was very fitting and I was so pleased to see him dressed in his uniform and hold his had one last time, Jess you did a lovely job. Thank you so so much.”
“We just wanted to say a huge thank you for everything you did for us. You certainly made a very emotional and difficult time so much easier to bear. We are so grateful for the support you gave us and your gentle guidance along the way. Everything was perfect thanks to you and we would highly recommend you to all. With very best wishes.”
To Lisa and all at Greenwood’s
Thank you for all the care and professionalism you have shown whilst caring for my Dad.
Thanks also for being so wonderful whilst looking after Diane and me, we are so grateful,
you took the pressure away from us during a very stressful time.