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Dear Mr Alan Greenwood, I cannot thank you and your team in Bookham enough, for the excellent service they provided in every respect in the Cremation of my wife.
Your resident Funeral Consultant Mary fully explained all we needed to understand and advised the options available to us.
Her in depth knowledge of all the service providers including, Order of Service, authors and print selection, Celebrant, Hall and refreshments.
So many things which without her I would have been lost.
In the past few days I have received so very many complements and praise for the service you gave.
Do please allow other potential clients to share our experience.
Yours sincerely
Terry Eves-Thorpe
“As a family we cannot thank you enough for all your care and support of us on the passing of our mum – Peggy Hart on October 19th and her funeral on October 31st. As we know from the past, you do a wonderful job and all the staff are so caring and compassionate. Carol you are a rock (dare I say Star!) as you guided us through so much and helped keep us on track.
The day went off so smoothly and well. Mum looked good and would have so enjoyed her last ride in the jag! Also she would have been pleased at Alan leading the way, as Dad – Bill thought so highly of him and always spoke of him in glowing terms when he was alive and said he was a great guy to work with.
Thank you, thank you, what more can I say. I just wish you had offices in Canada so when my time comes, I know I would be in such excellent caring hands.”
“Dear David and Hannah,
Just a quick note to say thank you so much for all your help and support over the last month or so.
The funeral was just as it should have been.
Your staff were lovely and the day went without a hitch.”
“Thank you for all your kind attention during the funeral of my husband John on the 24th May. The arrangements were so efficiently and sympathetically handled that it lifted a huge burden from my shoulders. I enclose a cheque in favour of the Alzheimer’s Society in memory of my beloved John.”
“Lynn, Bruce and I thank you so much for the wonderful understanding and help you have given us over the past days.It has been a difficult time but made so much easier by your guidance. With your kindness, we feel we managed to say our goodbyes to ‘Roger’, ‘Dad’ and ‘Grandy’ – showing our love and thanks to him for looking after us so perfectly over the years.”
“Thank you very much indeed for all your professionalism, support and guidance throughout the whole process involved in caring for my mother.
From the moment we met the staff at Holmwood Nursing Home until my collection of thank you notelets for my father to use I felt that everything was conducted in a most efficient and sensitive manner. I know that Clive spent a good deal of time with you and I was so pleased that we were able to have such a beautiful service very soon after the passing of our dear mother and wife. With thanks once again”
“Dear Donna,
Just a little something to say thank you very much for all of your kind support during a very difficult time.
You really went above and beyond to help us and it was truly appreciated.
Thank you for helping us organise such a personal and fitting service for Margaret and everything else that you did for us.”
“I would like to say a big thank you for everything. I had nothing to worry about, it all went so smoothly from the day of his death to the end of the funeral and in the circumstances could not have been better. Thank you so much.
I don’t have a great deal of experience in these matters, but compared to the other funeral directors I had to deal with, Greenwoods are the tops and you personally were a pleasure to deal with, you hit absolutely the right note.”
“Just a note to say a huge thank you to yourself and the wonderful team at Send Greenwoods, they took care of us all yesterday at Les Ingram’s funeral. I’ve really valued your help and support over the last few weeks and the wonderful men yesterday went beyond their ‘call of duty’. They were certainly there at our great time of need. Please pass on my thanks to everyone. I also enclose four more donations. Many thanks again.”
“I cannot believe that a month has passed since we first met, the day after Brian died. Within a short time of our encounter, I know that an occasion I had always dreaded would be transformed into a positive, memorable occasion – and so it was!
Your warm and practical attitude, as well as highly professional advice, immediately instils confidence. Every detail of the proceedings is meticulously explained and I felt completely relaxed. Thank you Jess for making everything work so well. You are a remarkable lady with a definite vocation and I wish you all the very best for the future. I felt I found a real, new friend, just when I needed it most.”
