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“I would like to say a huge thank you to both Carina at Alan Greenwood and Sons in Frimley and the Celebrant. When my mother-in-law passed, we had absolutely no idea what we were doing other than needing to contact a funeral directors. After calling, Carina invited us into the Frimley branch for an informal chat and made us feel at ease straight away. She talked us through every step whilst being compassionate, caring and professional during the whole process. It was a difficult time that was made so much easier by the way Carina and Maria handled everything. When the Celebrant contacted us we were unsure of what we wanted for the service, with his knowledge and understanding he helped us to put together a service that was both relaxed, professional and perfectly suited to us. Thank you to the whole team!”
“How can we say thank you for all you did to make Robert (Bob’s) funeral so lovely? We felt you worked so hard ,with your company and the Church to make everything so nice. So once again thank you.”
“Thank you so much for the care you took of mum and help and kindness you showed us making a very sad time so much easier to bear. With very best wishes and a very big thank you.”
“Thank you for the care and support you gave to us all at the funeral of Annette Streetley, we did appreciate you kindness as we first stepped through the door at your Claygate branch and the days following. I know Tony, Rachel & Andrew were extremely grateful”
“Dear Beth,
Just a short note from all of us to say “Thank You” for all the effort that you applied to ensure that Sarah’s funeral passed so seamlessly.
If it can be described as a “Great Day” (which I know will sound odd) I mean it purely in terms of the balance between sadness and celebration was met – that also the weather was perfect, the co-ordination between service and committal was excellent, the flowers so beautiful and everyone played their part so well. It was largely down to you that it did work so well.
So a “Big Thank You”
“Dear John,
Thank you for the wonderful service, support and help you offered me and the way you looked after my partner Bob, after he passed away.
From the professionalism and courtesy your team showed on that most traumatic moment – taking Bob from our house – to your kindness, and surefooted advice, the recommendation of the Celebrant, and then your kindness in coming to the cremation as well.
It’s been the hardest month or so of my life and yet I was so pleased with how the service went, the wonderful order of service you arranged and helped me with and of course the music as well. Throughout it all you treated me with respect, dignity and gave me such helpful advice. I’m not sure I would have managed well without that. Even more, I can now look back and reflect that the day went well and represented my partner and our love so well.
I think it’s important to thank people when they have done such a great job.”
“Dear Fran
I just wanted to drop you an email to thank you for all your care and support in the arrangements for my dad, John.
I know that my Mum, Valerie, was most grateful for your support and care, particularly last Friday which was a difficult day for her. Mum said to me that you went over and above in her eyes, making sure she was ok before you would let her leave.
Dad would have highly approved of the day yesterday, and that’s all we could have asked for. It really was the celebration of his life that he would have wanted.
Again, my sincerest thanks and gratitude to you all.”
“Dear David and Hannah,
Just a quick note to say thank you so much for all your help and support over the last month or so.
The funeral was just as it should have been.
Your staff were lovely and the day went without a hitch.”
“Lynn, Bruce and I thank you so much for the wonderful understanding and help you have given us over the past days.It has been a difficult time but made so much easier by your guidance. With your kindness, we feel we managed to say our goodbyes to ‘Roger’, ‘Dad’ and ‘Grandy’ – showing our love and thanks to him for looking after us so perfectly over the years.”
“Thank you for all your kind attention during the funeral of my husband John on the 24th May. The arrangements were so efficiently and sympathetically handled that it lifted a huge burden from my shoulders. I enclose a cheque in favour of the Alzheimer’s Society in memory of my beloved John.”
