The funeral service that caters for everyone’s needs

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Privacy Policy

1. How we use your information

This privacy policy (together with our Terms of Use and any other documents referred to in it) sets out the basis on which we collect personal data from our website. We need to provide this information to make sure you know how we process any information collected by us and is in accordance with the Data Protection Act 1998, the General Data Protection Regulation 2017 (GDPR) and ICO (Information Commissioners Office) guidance.

The information we collect applies to:

2. Visitors to our website

When a user visits alangreenwoodfunerals.com we collect standard internet log information and details of visitor patterns. We do this to find out things such as the number of visitors to different parts of our website and this tells us the information that is useful. We do not collect any information that identifies an individual. Some tools we use allow us to find out the company information of who owns the IP address that visits our page. This allows us to better tailor our service to customers. We do not collect personal information through our website.

Should you choose to add a comment to any posts that we have published on our blog, the name and email address you enter with your comment will be saved to this website’s database, along with your computer’s IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third-party data processors detailed below.

3. The cookies used by Alan Greenwood & Sons

Cookies are small electronic files that are placed on your computer when you visit a website. They are often needed to ensure that the website works efficiently. Please find below a table which explains the cookies that we use and why:

4. Cookie 1

Alan Greenwood & Sons site acceptance (mrs_cookie_level)

This cookie is used to record if a user has accepted the use of the cookies on our website.

5. Other Gif and Web Tools

As well as cookies we may use other tools on our website. These are used in addition to the cookies above which allow us to collect information about you and your browsing use within our website. This information is used to allow us to have a better understanding of the services and information on our website which are of use to our visitors.

6. You can opt out of Cookies

You can refuse the use of cookies on this website by refusing to opt into their use by the cookie settings at the bottom of our privacy statement.

Alternatively you can refuse the use of cookies by activating the setting on your browser which allows you to refuse the setting of cookies. You can also delete cookies by clearing your browsing history (this will depend on your browser).

Websites which are linked to us may also be using cookies. If you have any concerns you should contact the third party website for more information.

Helpful Links
To opt out of being tracked by Google Analytics on all websites http://tools.google.com/dlpage/gaoptout.

7. People who request information on our services

Alan Greenwood & Sons hold the details of the visitors who request information on our services and products. These details may be used to contact these people at a later date.

Any information or statistics relating to our business that we disclose to others shall not identify any visitors personally. We may, for example, perform statistical analyses of the behaviour of the users of our website in order to measure interest in the various areas of our website.

In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.

If Alan Greenwood & Sons or its assets are acquired by a third party, personal data held by it about its customers, will be one of the transferred assets.

We will use this information if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Alan Greenwood & Sons, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We will not pass on or sell your personal information to a third party.

8. Where we store your information

The data that we collect and process is stored on our dedicated servers held within the UK.

Unfortunately the transmission of information via the internet is not completely secure. We will do our very best to protect your personal data, however we cannot ensure the security of your data transmitted to our site. Any transmission is at your own risk. Once we are in receipt of your information, it will be handled according to our Data Protection Policy.

9. Your right to access personal information

You have the right, on request, to receive a copy of the personal information that we hold about you. You have the right on request:

10. Data Controller and Data Protection Officer

The Data Controller of this website is: Alan Greenwood & Sons, 66 Send Road, Send, Woking, Surrey, GU23 7EU

The Data Protection Officer is: Mary Greenwood
Email: [email protected]

11. Changes to the Privacy Policy

In the future, we may need to alter or amend this Privacy Policy. All changes will be posted on this page on this website. This Privacy Policy was last updated on 11th March 2020.

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A Few Kind Words...

“Thank you so much for the way you took care of Loui’s funeral for us. You really went the extra mile, we are really grateful for all your help with the arrangements with Louis and Mum.”

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Sheila, Kenny & Family

Dear Chloe,

We just wanted to all thank you and the rest of Alan Greenwood team for providing excellent service for organising and conducting our mother’s funeral – The day went perfectly.

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Mike

“To all that it concerns, thank you seems hardly enough for making our Pops (William Hadaway) day very special with love and dignity from the beginning to the end you all made the day very special as well as his wishes you were there for all the family and made it a bit easier for us all to handle, couldn’t have wished for anything more. Many thanks again.”

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Mark Hadaway & family

“Dear Fran

I just wanted to drop you an email to thank you for all your care and support in the arrangements for my dad, John.

I know that my Mum, Valerie, was most grateful for your support and care, particularly last Friday which was a difficult day for her. Mum said to me that you went over and above in her eyes, making sure she was ok before you would let her leave.

Dad would have highly approved of the day yesterday, and that’s all we could have asked for. It really was the celebration of his life that he would have wanted.

Again, my sincerest thanks and gratitude to you all.”

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Helena

“Dear David and Hannah,
Just a quick note to say thank you so much for all your help and support over the last month or so.
The funeral was just as it should have been.
Your staff were lovely and the day went without a hitch.”

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Michele & Caroline

“I just wanted to drop you a line to say a massive thank you for everything you have done over the last two weeks. When I walked into Alan Greenwood’s on the 5th November I didn’t know where or how I was going to organise my lovely Mum’s funeral and the thought of it horrified me, you made a daunting job so much easier and were there to guide me all the way until the day of the funeral.”

I can’t thank you enough for your kind words, thoughts and help during this very difficult time. Losing someone as precious as mum is very hard but you helped so much. Thank you for everything you have done for mum, myself and my family.”

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Sue, Mundy, Luke and Faye

“Dear Donna,

Just a little something to say thank you very much for all of your kind support during a very difficult time.

You really went above and beyond to help us and it was truly appreciated.

Thank you for helping us organise such a personal and fitting service for Margaret and everything else that you did for us.”

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Bill, Sandra, Vicki and Family

“As a family we cannot thank you enough for all your care and support of us on the passing of our mum – Peggy Hart on October 19th and her funeral on October 31st. As we know from the past, you do a wonderful job and all the staff are so caring and compassionate. Carol you are a rock (dare I say Star!) as you guided us through so much and helped keep us on track.

The day went off so smoothly and well. Mum looked good and would have so enjoyed her last ride in the jag! Also she would have been pleased at Alan leading the way, as Dad – Bill thought so highly of him and always spoke of him in glowing terms when he was alive and said he was a great guy to work with.

Thank you, thank you, what more can I say. I just wish you had offices in Canada so when my time comes, I know I would be in such excellent caring hands.”

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Maggie & Mike Raftery

“Would you please pass on our thanks to the young lady who conducted the burial of Joyce Ashby last week. She was so kind to Jean my very elderly cousin especially on the ride back in the Limo taking us through Richmond Park and chatting all the way. We then went on to have a family picnic in Jean’s garden in the sunshine a lovely way to remember Joyce and the perfect day for Jean. Very many thanks from all of us in North Wales.”

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Sheila, Keith & Rhoada Ashby

“How can we say thank you for all you did to make Robert (Bob’s) funeral so lovely? We felt you worked so hard ,with your company and the Church to make everything so nice. So once again thank you.”

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Wendy Dennis & Brenda

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