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Dear Mr Alan Greenwood, I cannot thank you and your team in Bookham enough, for the excellent service they provided in every respect in the Cremation of my wife.
Your resident Funeral Consultant Mary fully explained all we needed to understand and advised the options available to us.
Her in depth knowledge of all the service providers including, Order of Service, authors and print selection, Celebrant, Hall and refreshments.
So many things which without her I would have been lost.
In the past few days I have received so very many complements and praise for the service you gave.
Do please allow other potential clients to share our experience.
Yours sincerely
Terry Eves-Thorpe
“To all that it concerns, thank you seems hardly enough for making our Pops (William Hadaway) day very special with love and dignity from the beginning to the end you all made the day very special as well as his wishes you were there for all the family and made it a bit easier for us all to handle, couldn’t have wished for anything more. Many thanks again.”
“We would like to thank you for a friendly and professional service and especially Adam who made a good job of the service, and a big thanks to Jane who was a great help and showed much kindness. We would recommend your company.”
“I would like to say a huge thank you to both Carina at Alan Greenwood and Sons in Frimley and the Celebrant. When my mother-in-law passed, we had absolutely no idea what we were doing other than needing to contact a funeral directors. After calling, Carina invited us into the Frimley branch for an informal chat and made us feel at ease straight away. She talked us through every step whilst being compassionate, caring and professional during the whole process. It was a difficult time that was made so much easier by the way Carina and Maria handled everything. When the Celebrant contacted us we were unsure of what we wanted for the service, with his knowledge and understanding he helped us to put together a service that was both relaxed, professional and perfectly suited to us. Thank you to the whole team!”
“Dear Beth,
Just a short note from all of us to say “Thank You” for all the effort that you applied to ensure that Sarah’s funeral passed so seamlessly.
If it can be described as a “Great Day” (which I know will sound odd) I mean it purely in terms of the balance between sadness and celebration was met – that also the weather was perfect, the co-ordination between service and committal was excellent, the flowers so beautiful and everyone played their part so well. It was largely down to you that it did work so well.
So a “Big Thank You”
“You make an extremely difficult time easier. Dad’s service was very fitting and I was so pleased to see him dressed in his uniform and hold his had one last time, Jess you did a lovely job. Thank you so so much.”
“As a family we cannot thank you enough for all your care and support of us on the passing of our mum – Peggy Hart on October 19th and her funeral on October 31st. As we know from the past, you do a wonderful job and all the staff are so caring and compassionate. Carol you are a rock (dare I say Star!) as you guided us through so much and helped keep us on track.
The day went off so smoothly and well. Mum looked good and would have so enjoyed her last ride in the jag! Also she would have been pleased at Alan leading the way, as Dad – Bill thought so highly of him and always spoke of him in glowing terms when he was alive and said he was a great guy to work with.
Thank you, thank you, what more can I say. I just wish you had offices in Canada so when my time comes, I know I would be in such excellent caring hands.”
“Just a wee note to say a huge thank you for your amazing support, care and friendship when helping us to arrange my dad’s funeral. Although it was such a difficult time for us as a family, you ensured that we were so well looked after & that everything went perfectly. Our tears often turned to laughter in your company & that’s because you helped us remember the good times.
Thank you for everything from the bottom of our hearts. We would also like to thank the whole team involved in helping before, during and after my dad’s funeral. You truly are amazing, showing such dignity, compassion, care and professionalism. Thank you.”
“Thank you for all your kind attention during the funeral of my husband John on the 24th May. The arrangements were so efficiently and sympathetically handled that it lifted a huge burden from my shoulders. I enclose a cheque in favour of the Alzheimer’s Society in memory of my beloved John.”
“Lynn, Bruce and I thank you so much for the wonderful understanding and help you have given us over the past days.It has been a difficult time but made so much easier by your guidance. With your kindness, we feel we managed to say our goodbyes to ‘Roger’, ‘Dad’ and ‘Grandy’ – showing our love and thanks to him for looking after us so perfectly over the years.”