The funeral service that caters for everyone’s needs

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What Happens When Someone Dies

If a loved one has sadly passed away at home, the first contact should be with the deceased’s doctor who, if satisfied, will issue the medical certificate of death. Sometimes you will be asked to collect this from the surgery.

If the doctor is uncertain as to the cause of death, they will refer the death to the coroner. If you are uncertain whether someone is dead, you should call the doctor, or dial 999 and ask for an ambulance. 

What happens when someone dies in hospital or in a nursing home

If your loved one is residing in a care home, and family are not present when passing occurs, the nursing staff will contact you. They will arrange for medical referee to issue the medical certificate of death and a release form, which needs to be signed by the next of kin, releasing the deceased into the care of the funeral director. 

If the funeral is to be a cremation, please inform the hospital staff. When all necessary paperwork has been completed, the funeral director will collect the deceased and take them into their care.

If a death occurs in a nursing home, the nursing staff will contact you and they will make the arrangements with a doctor. They will then contact the funeral director on your behalf to arrange to collect the deceased and take them into their care. 

What happens when someone dies unexpectedly

When a death is sadly unexpected, it is normal for the coroner to be involved. The main duties of the Coroner are to investigate all sudden and unexpected deaths. Once a death has been reported to the coroner the facts surrounding the death will be investigated. This may include a post-mortem examination to establish the cause of death.

What happens when someone dies away from home or abroad

If someone passes away abroad, you may have concerns over returning them to the UK, or how to gain the death certificates. When someone dies away from home, the formalities will be completed by a doctor or hospital staff in that area. Arrangements can be made by a funeral director to bring the deceased home.

Please do not hesitate to contact us to discuss your options and the different services that we offer. Whatever your requirements are, we can help and arrange it for you.

Compassionate and Professional

Your calls will be taken in person locally not by a call centre, with complete confidentiality, 24 hours a day, 365 days a year.

Funeral arrangements can be made at our premises, at your home or via email.

Simple Service Cremation £2345.00

To a local crematorium or cemetery, the day and time is at our discretion, a coffin of our choice included. Third party costs are not included and need to be added to the above cost. Local crematoria cost can be found on this website by clicking the pricing tab.

Unattended Cremation £1295.00

When no service and no attendance is required. Day, time and crematorium at our discretion. Provision of our choice of coffin, suitable for the purpose of cremation.

Cremation Fee Included.

Has Someone Passed Away?

We understand at this difficult time you need someone to guide you through it all. We’re on hand to help after someone you love dies.

Arranging a Funeral

We’ll talk you through the process and what’s involved, so that you can make the right decision both for you and your loved ones.

Pre-Paid Funeral Agreement

Funeral plans

As a company we are not a funeral Plan provider.

We are though in most circumstances able to carry out instructions from a funeral plan purchased from a third party. Please contact us, to discuss your needs.

We're Here to Support You

Get in touch to see how we can support your needs

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A Few Kind Words...

“I would like to say a big thank you for everything. I had nothing to worry about, it all went so smoothly from the day of his death to the end of the funeral and in the circumstances could not have been better. Thank you so much.

I don’t have a great deal of experience in these matters, but compared to the other funeral directors I had to deal with, Greenwoods are the tops and you personally were a pleasure to deal with, you hit absolutely the right note.”

Ann Bishop

“Thank you so much for the care, support, compassion and understanding you showed with helping Chris and us to plan his funeral. You made a very difficult time for us more bearable for which we are very grateful. Thank you also for enabling all Chris’s plans to come to fruition. His ‘send-off’ was exactly what he wanted. Malcolm did a brilliant job too. Thank you, Jane, With love and sincere, thank you.”

Kathy, Samantha, Rosie and all the Sayer Family

“Dear Fran

I just wanted to drop you an email to thank you for all your care and support in the arrangements for my dad, John.

I know that my Mum, Valerie, was most grateful for your support and care, particularly last Friday which was a difficult day for her. Mum said to me that you went over and above in her eyes, making sure she was ok before you would let her leave.

Dad would have highly approved of the day yesterday, and that’s all we could have asked for. It really was the celebration of his life that he would have wanted.

Again, my sincerest thanks and gratitude to you all.”

Helena

“I cannot believe that a month has passed since we first met, the day after Brian died. Within a short time of our encounter, I know that an occasion I had always dreaded would be transformed into a positive, memorable occasion – and so it was!

Your warm and practical attitude, as well as highly professional advice, immediately instils confidence. Every detail of the proceedings is meticulously explained and I felt completely relaxed. Thank you Jess for making everything work so well. You are a remarkable lady with a definite vocation and I wish you all the very best for the future. I felt I found a real, new friend, just when I needed it most.”

Irene

“Thank you for all your kind attention during the funeral of my husband John on the 24th May. The arrangements were so efficiently and sympathetically handled that it lifted a huge burden from my shoulders. I enclose a cheque in favour of the Alzheimer’s Society in memory of my beloved John.”

Catherine Waterman

“Dear Donna,

Just a little something to say thank you very much for all of your kind support during a very difficult time.

You really went above and beyond to help us and it was truly appreciated.

Thank you for helping us organise such a personal and fitting service for Margaret and everything else that you did for us.”

Bill, Sandra, Vicki and Family

“The family would like to thank you and the whole team at Greenwood’s for your warm and professional service. We were delighted with your attention to detail and the relaxed but respectful manner of the Attendant and Bearers on the day itself. Many of our friends commented on the ‘dignity with lightness of touch’ and said it was one of the best-organised funerals they had attended. It was certainly a very different experience from my father’s funeral twelve years ago, and we shall recommend you wholeheartedly to others.”

Carole Day and Family

Dear Cindy,

I just wanted to say thank you for yesterday and please thank all the gentlemen who helped us. Everything ran very smoothly and they were excellent.

I was also very happy with the service booklet and photographs.

Lyla

“Just a wee note to say a huge thank you for your amazing support, care and friendship when helping us to arrange my dad’s funeral. Although it was such a difficult time for us as a family, you ensured that we were so well looked after & that everything went perfectly. Our tears often turned to laughter in your company & that’s because you helped us remember the good times.

Thank you for everything from the bottom of our hearts. We would also like to thank the whole team involved in helping before, during and after my dad’s funeral. You truly are amazing, showing such dignity, compassion, care and professionalism. Thank you.”

Karen, Anna & family

“Thank you so much for the way you took care of Loui’s funeral for us. You really went the extra mile, we are really grateful for all your help with the arrangements with Louis and Mum.”

Sheila, Kenny & Family

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